01/ Case Study Details

Strengthening Physical Security for a Healthcare Provider

Background

A leading healthcare provider, responsible for managing vast amounts of sensitive patient data, needed to improve its physical security measures. With growing concerns about unauthorized access and data breaches, they turned to Paratus Cybersecurity to identify and mitigate potential vulnerabilities.

Engagement Approach

Our Red Team was tasked with conducting a comprehensive physical security assessment, simulating unauthorized access attempts and testing the effectiveness of the healthcare provider’s existing security protocols.

Phase 1: Reconnaissance and Planning

We began with extensive reconnaissance to gather information about the facility’s layout, security measures, and employee routines. This involved both on-site observations and online research to identify potential entry points and weaknesses.

Phase 2: Simulated Unauthorized Access

Our team attempted to gain unauthorized access to restricted areas through various methods, including:

Tailgating: Following authorized personnel through secured doors.

Badge Cloning: Using cloned access badges to bypass electronic entry systems.

Social Engineering: Posing as maintenance staff or delivery personnel to exploit human trust and gain entry.

Phase 3: Security Protocol Testing

We tested the effectiveness of the facility’s security protocols, such as alarm systems, surveillance coverage, and response times to security incidents. This included evaluating the readiness and response of security personnel.

Findings

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    Unsecured Entry Points: Several entry points were inadequately secured, allowing unauthorized access through tailgating and badge cloning.
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    Inadequate Surveillance: Surveillance systems had blind spots, and cameras were not monitored in real-time, reducing their effectiveness in detecting intrusions.
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    Weak Security Protocols: Security protocols were inconsistently enforced, with staff often bypassing procedures for convenience.

Recommendations

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    Upgrade Access Control Systems: Implement advanced access control measures, including biometric authentication and more secure badge technology.
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    Enhance Surveillance Coverage: Expand surveillance coverage to eliminate blind spots and ensure real-time monitoring of camera feeds.
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    Strengthen Security Protocols: Standardize and enforce strict security protocols, and conduct regular training for security personnel and staff.

Results

The healthcare provider implemented our recommendations, resulting in significantly improved physical security measures. They reported fewer unauthorized access incidents and enhanced overall security for their sensitive patient data. Regular security drills and training sessions also ensured that staff were better prepared to handle potential security threats.

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